Simplify Multi-Building & Shared Spaces Access with Only One Video Intercom

To help make this experience as easy as possible, we have also updated existing features on the Smart Entry System to reflect these new multi-building capabilities. 

1. Call Concierge : When using the “call concierge” feature, a popup will appear, asking which building you’d like to call. This ensures residents and/or guests are connected to the right concierge without confusion.

2. Facial Entry: For facial entry, you’ll be prompted to select the building you’re entering before the system verifies your identity. This adds an extra layer of security and specificity.

3. Resident Directory Calling: When calling a resident using the directory, you’ll be prompted to select the appropriate building first. The system then displays the resident listings specific to that building.

This new improvement also enhances the package delivery process for both couriers and residents.

Couriers can view and select residents or suites from all buildings associated with the particular Smart Entry System they are interacting with. This centralizes the delivery process, saving couriers time and making deliveries quicker and more efficient.

For residents, the process of collecting packages remains unchanged. Upon successful delivery, residents will receive a package delivery notification with collection instructions and a unique code on their 1VALET Resident App. From there they can use that code at the Smart Entry System to gain access to the package room.